30 Day Warranty
How to obtain warranty service?
In order for your warranty request to be processed, a valid proof of purchase is required. All claims must be submitted 30 days from date of purchase as per the stick warranty policy. Please note that any claims that are not in compliance with our warranty parameters, will be denied.
If, in FUTUR Hockey's determination, product failure is due to accident, abuse, negligence or abnormal use, the product will not be covered by this or any other warranty. This warranty is expressly declared to be given in lieu of all other warranties expressed or implied on FUTUR's part. No person is authorized to give an additional warranty in connection with the sale of FUTUR products.
Please note: Professional, Tier 1, Tier 2, University and College player usage is excluded from this and/or any warranty.
FUTUR Hockey LLC has the right to substitute therefore, if the exact stick is not available, you will be provided with several replacement options at the time of creating your claim. The one time replacement stick is not covered under any further warranty.
To start your claim, you will be required to do the following:
- Take an image of the receipt;
- Take an image of the white serial number sticker and black serial number on the shaft of the stick;
- Take an image of the full stick showing black serial number and the break area clearly;
- Take a couple images of the breakage area on the stick;
- Email all photos & full contact info to: sales@futurhockey.com